Visits to the bank, telephone banking and online banking all provide their own challenges. The feedback received about the banking difficulties that people affected by dementia experience was put to a vote, and the ones with the most votes will be investigated further.
The Alzheimer’s Society’s Innovation Team, with the support of Santander will work towards developing a solution for one or more of the most voted for challenges to improve the experience of banking for people affected by dementia.
To read about the challenges, or comment on a post, visit the Innovation Hub.